Vacant job

We are now looking for a meticulous and responsible case handler to Svea Inkasso. Do you enjoy working in a structured manner and with many points of contact? Then this could be the role for you! You will be part of a small and helpful team that together is responsible for managing our clients' claims.

About the role In the role of Debt Collection Officer with us, you will work to manage our customers' claims in the best possible way. Your tasks are varied, and you have a great deal of responsibility for your cases throughout the entire process, from start to finish. The daily work includes tasks such as;

• Daily contact with customers and debtors via customer portal, email, chat, and phone • Establishing payment plans • Applying for payment orders and evictions • Some legal work • Contact with authorities

Who are you? We are looking for someone who thrives in an operational role, is administratively inclined, and meticulous in their work. For this role, it is important that you can express yourself well in both spoken and written Swedish, although good knowledge of English is also desirable, as you will have many different points of contact. We prefer that you have some experience in debt collection from a previous role. Furthermore, we see that you are responsible and have a good ability to prioritize and structure your work so that it is done efficiently. The ability to handle a sometimes high pace is also important, as the workload can vary over time. Since you work with people, it is important that you are humble and attentive; the ability to understand the debtor's situation is crucial for you to manage the case in the best way. About Svea Bank Svea is a financial group with over 2000 employees and operations in several European countries. With more than 40 years of experience, we are proud to offer innovative and sustainable financial solutions to our customers. Svea is characterized by a family-like corporate culture where each employee contributes their unique skills and commitment. Our corporate culture emphasizes community, proactivity, and balance between work and private life. Welcome to join us on our exciting journey!

Application We do not accept applications via email. If you have questions about the position, please contact recruiter Mira Leppänen at [email protected]. Selection and interviews are ongoing, and we wish to fill the position as soon as possible.

Welcome with your application!